Mentoring

Training, Coaching, Mentoring

How to Create Competent Leaders

Inviting individuals to step up into a senior role is an exciting time. Now they’ve got to prove their credentials. You could leave it to them to manage projects, colleagues and resources or you can invest in developing their potential. Management roles are diverse and you know they will face challenges. By offering training and mentoring you can hone their skills and get them up and running quickly. This article explores why training and mentoring are key to preparing competent leaders that can tackle the multitude of demands. Equipping New Managers with the Skills for Success Hiring new managers is a punt, as very few candidates offer the full package. They may have leadership potential and the drive to put ideas into action or technical insight and an innovative attitude. So, now they are in post and all fired up. You can leave them to muddle through and learn by experience or you can provide support. Training and mentoring offer the means to immediately develop strengths and fill gaps in knowledge and experience. They help your new leaders to grow in competence, so they can confidently manage projects, people, time and resources. As a result, you are rewarded with effective managers who are equipped to take your business from strength to strength. Why is Being a Good Manager Important? Before we explore the role of training and mentoring in developing leadership potential, we need to understand why this is important. Firstly, one of the primary reasons to invest in training and mentoring is to lower staff turnover. In a Visier study, undertaken in 2022, 43% of respondents had left a role because of their manager. The same study revealed that 85% of employees believe a good manager is important for workplace happiness. Further information on the findings is shared in People Management. Secondly, poor managers extract lower levels of engagement and productivity from their team. When employee skills aren’t recognised and their needs are unmet, motivation and commitment to their work drop. This impacts morale, customer service, company reputation and ultimately, profits. Additionally, when lacking in confidence about specific parts of the role, ill-equipped managers avoid difficult tasks. They focus on what comes naturally to them, the areas that they are good at and neglect tough decisions or conflict resolution. These challenges don’t disappear, but they can spiral into greater issues. These can be detrimental to the business and costly to resolve. What’s the Difference Between Training & Mentoring for Managers? So, managers, the team and the wider organisation benefit when skills are cultivated through training and mentoring. However, you may be wondering why your managers need both. Let’s outline the difference between the two. Management Training Training – a great way to upskill, build awareness and develop leadership potential. It teaches individuals specific knowledge, which might include: Management procedures – hiring, staff appraisals, conflict resolution, implementing company policy Communication skills – listening, inviting feedback, appropriate responses, negotiation Management skills – strategic planning, decision-making, problem-solving, resource management Training typically focuses on company priorities. It’s about getting what you need from the new manager. What skills will empower them to drive things forward, tackle challenges, engage other employees and achieve business goals? My Advanced Leadership Training has been booked by companies across the UK that are looking to optimise the potential of new business managers. I’m already getting bookings for Leadership Essentials, Communicating with Impact and Influencing Skills training through to summer 2023. I also offer a range of online courses covering common challenges faced by leaders. Mentoring for Leaders Mentoring offers guidance, support and a sounding board. It is responsive and flexible to the needs of each individual. The employee drives the focus of each mentoring session by identifying what they need support with. What are their priorities? In essence, mentoring ensures that managers feel equipped for the role and have backup when faced with difficult issues. It also holds them accountable; keeping them on track to achieve personal and professional goals. That’s good for them and good for the business. My VIP Mentoring has helped many leaders to flourish, to get the most from their team and to nip problems in the bud with prompt, decisive action. Invest in Career Progression If you have new or recently promoted staff who are taking on a role in management, training and mentoring can aid successful career progression. Your business will reap the reward of the investment, so let’s make this a year of achievement!

A group of managers attending a training session led by a woman
Training, Mentoring, News

How to Increase Workplace Productivity

Attracting a talented team and getting the most from them is essential if your business is to remain competitive and profitable. This is especially poignant in the current market conditions, yet staff engagement is low, with many employees feeling demotivated and re-evaluating what they want from a job. In this article, we explore what employees want, the importance of competent leadership and how to increase workplace productivity. The Value of Happiness at Work We spend the majority of our day working, so the workplace culture has a significant impact on our quality of life. As humans, we seek out experiences that bring positive emotions, so if the workplace is positive, supportive and rewarding, we are engaged and motivated. We want to be there and willingly contribute our skills, knowledge and experience. In contrast, a toxic work culture is one that we can’t wait to escape from. A University of Warwick study by Oswald has quantified the relationship between happiness and productivity. When working in a positive environment, employees were consistently 12% more productive than those who were unhappy at work. That is a significant increase in output. Contented employees also correlate with lower absenteeism, staff turnover and counterproductive behaviours. Proud of their work and the company, the team naturally operate as brand ambassadors and this is reflected in customer experience. All of these factors combine to increase profitability. Whilst leaders often aim to increase output with more demanding targets or pay increases, it seems that what really motivates employees is a positive work culture; happiness at work. What Makes Employees Happy at Work? So, the next step is to discover what it takes to create a positive work culture, capable of attracting and retaining talent. To understand this, we need insight into the factors that push employees to quit. A study carried out by McKinsey explored the mismatch between what employers were offering and what employees were seeking. It showed a shift from the traditional values of status and salary at any cost, to more holistic needs. People still want a fair salary, however, they are taking a greater interest in the company’s ethos; values beyond profitability. They want respect, trust and recognition along with the option of flexible working. Poor, uncaring and uninspiring leadership was identified as a major issue, along with a lack of career development opportunities. Employees reported being bored in their role, with skills not being recognised, used or developed. With this insight, we can start to unpick what makes a positive work culture. It is about understanding your employees, spotting and developing their potential and seeking their opinions. It means providing the learning, resources and support that empowers them to discover and use their talents. It means recognising achievements and enabling them to gain job satisfaction. Talent Development Through Training & Coaching You may consider training and coaching as an unnecessary business cost, especially in the current economic conditions. However, the evidence suggests that cutting the training budget could be a bigger cost to the organisation. Employees are seeking ways to build skills, learn fresh ways to apply their talents and open up career development opportunities. Everyone has something more to contribute to the team and training can equip them to do so. Strong Leadership with Performance Coaching When you spot leadership potential in the team, you don’t want that to go to waste or go to a competitor, you want to develop it. Performance coaching builds confidence in managing projects and presentations, tasks and teams. Upskilling the next generation of leaders will not only boost happiness at work but also aids the long-term sustainability of your business. The McKinsey insight also highlighted the negative effect of a bad boss. Many managers are knowledgeable and experienced in their field, yet lack people management skills. They aren’t bad people; they just don’t know how to effectively communicate with the team or resolve issues. They are too busy working to notice others’ contributions, let alone praise them. Leadership coaching can turn things around, for the manager and the team.Through performance coaching, I can teach existing or future leaders how to build mutual respect and trust, how to communicate effectively and how to handle issues with confidence. Boosting Workplace Productivity The future success of your business is dependent on having a motivated, cooperative team of people, who share the brand values and are committed to the company. By recognising and nurturing their talent, you can reap multiple rewards, including employee retention and increased productivity. If you would like to receive monthly tips and training related information, I invite you to sign up for my newsletter.

Events, Mentoring

Training Club – Virtual Monthly Meeting

When: 3rd Friday of every month 10.00-12.00hrs Do you have specialist knowledge that others would benefit from and pay for? Do you want to develop your training skills, tools and techniques to put your new or existing training programmes on the map? Then join our small group monthly Masterclass followed by discussions, mentoring, problem-solving and peer support to grow yourself, your skills and your training business. “Being a member has brought many benefits to both my business and my training courses. Collaborating with other trainers in a fun, supportive and safe environment has helped me explore different techniques, approaches and opportunities that I may not have thought about before. As a small business owner, it’s important to know that I’m not alone and I have a good support network around me.”  “Thank you very much for the training and support you have given me over the last 2 years. I have come along in huge strides in my sales confidence, with an amazing group of people…it has been so valuable to test out and throw around ideas… we have also had new training proposals confirmed!” Join the group Training Club meets virtually from 10am until midday on the 3rd Friday of each month. The monthly membership is amazing value at just £48 (including VAT) with no contract. To maintain strong group dynamics, membership is limited. Contact Sue to discuss joining. Dates 18th November 2022 – 10:00 – 12:00am BST 15th December 2022 – 10:00 – 12:00am BST 20th January 2022 – 10:00 – 12:00am GMT

Mentoring, News

Special Offer

Spend £80 or more on any online courses and receive a free DiSC profile report (worth £49) giving you valuable insights into behaviour and performance; improving yourself/your team in areas such as managing conflict, influencing, productive working relationships and team leadership. Offer ends 01/10/21

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