Author name: Martin Hooper

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Training, News

Why Do Trainers Need Training?

The success of any training course depends on the trainers being equipped to deliver relevant and engaging content that incites positive change. How can trainers keep their knowledge, presentation styles and materials fresh if they don’t invest in self-development? Starting Out as a Trainer My nerves, energy and enthusiasm were fired up for my earliest training courses. I’d thoroughly researched the subject, double-checked all resources and was keen to make a good impression. By the end of the session, I received feedback from the participants and it was positive; I was on a roll! That was over 30 years ago. If I delivered the same training course today, it wouldn’t be so well received. The technology, content and delivery styles would be dated. Delegates would switch off or leave the room and I certainly wouldn’t achieve the desired outcomes. That’s why continuous improvement is crucial to training success. As trainers, we have to love learning, we need to stay curious and we must adapt in response to feedback. The only way that we can retain that energy, enthusiasm and impact is to embrace fresh ideas, new concepts and different ways of working. Therefore, training for trainers is no less important than training delegates! What Skills Does a Trainer Need? Being an effective trainer demands a wide range of skills, including expertise, presentation skills, resources that appeal to all learning styles and a focus on delivering the desired outcomes. Let’s look at these in more detail. Expertise in Your Field You may have decided to (or were invited to) become a trainer because you have specialist knowledge. You are an expert in your field and your insight, experience and enthusiasm for your subject can benefit others. Unfortunately, I’m sure we have all sat through some presentation by an expert that failed to engage. Their content may not have been pitched at the right level or their style and tone may have been monotonous. On this note, as trainers, we are occasionally asked to present a subject that isn’t our forte. If this is the case, research is key. You want to feel confident, not only in delivering the slide deck and activities but also in answering questions and responding to points raised in discussions. Professional Presentation Professional presentation depends on strong communication skills and technical know-how. These can be greatly enhanced through thorough preliminary research – who is your audience, what equipment will you be using, how long have you got and what are the desired outcomes? Armed with this insight, the training can be tailored to best fit the bill. If you are delivering virtual training or using new tools to make activities interactive, practice in advance. The more we understand the technology, the easier it is to present with competence and quickly resolve any issues that may occur. There are many tools and ways we can encourage our learners to engage; learn how to use them effectively, rather than relying on the ‘Chat’ panel and slideshow. Understanding of Different Learning Styles Trainers also need to be in tune with a range of learning styles. We naturally favour our preferred way of learning; be that visual, auditory, kinesthetic or reading & writing, yet it is important to make our content accessible and engaging to all. This takes creativity and time spent designing resources. Do you share the important parts of your training in a variety of ways to get the message across? Have Impact I’m all about outcomes. I’ve been to some fun training courses, filled with activities and delivered with humour, yet they didn’t inspire change. The trainer was confident and the event was enjoyable at the time, yet the impact was minimal. Training is an expense; it costs the delegates or company both time and money, so it has to add value. In the end, you want everyone to be able to implement new skills and knowledge in their role. They shouldn’t just know how to do this, but also feel sufficiently inspired that they want to do this. How do Trainers Keep Learning? Keeping up to speed with training resources, tools and techniques is a challenge because many of us work in isolation. Specialists in our field, we don’t always have a supportive team of colleagues. There isn’t someone to bounce ideas off, keep us informed of the latest training technology or hold us accountable. It’s difficult to try a different approach and get feedback before we stand in front of delegates. That is why I launched Premier Training Club; a small group of professional trainers who are committed to the development of skills, tools and techniques. All training club members meet virtually, once a month, to collaborate, troubleshoot, receive honest feedback and hone our skills. The session includes a masterclass, open discussion, recommendations and tactics to grow a successful training business. In this interactive club, participation is encouraged and we all learn from each other. Interested in joining? Contact me to book a complementary Insights call to find out more. How do you keep your knowledge and skills up to speed? I’d love to know! If you would like to receive monthly training tips and related information, I invite you to sign up for my newsletter.

Training

How Confident Are You With Virtual Training & Presentations?

Virtual meetings, training and presentations are now an everyday part of working life. They enable flexible working and bring many cost benefits, but how are you getting on with them? In this article, I share ways to improve your confidence during virtual delivery. The Changing Face of Training Lockdown changed things. As a professional trainer, I was one of many to have multiple courses and events cancelled overnight; you may have been in the same boat. The usual way of doing things was gone and we had to adapt. Fortunately, the technology was available to enable us to set up online meetings, run virtual courses and deliver those presentations. When the rapid shift to virtual occurred, there was little time to perfect our offer. With a grasp of the technology, it was a case of taking in-person courses and delivering them remotely. So, you may have been doing it for a couple of years now. However, that doesn’t mean you love it or feel as confident virtually, as in person. In my Training for Trainers sessions, I’ve noticed some common themes that people are struggling with. These are: Being professional when training remotely Mastering the technology Adapting content for virtual training Maintaining delegate engagement Addressing these is a crucial part of my courses and I want to share a tip for each of these four points. Stand Up for Professional Training Delivery One of the simplest tips is to stand up when you deliver your training! You most likely stood for in-person training, so stick with it. A standing position opens up the body – there’s more room for your lungs to inhale air, for your diaphragm to move and for oxygen to flow. As a result, you’ll feel more energised, your voice will be clearer and psychologically you’ll feel more in control. Test the Technology Before every training session, allocate time to test the technology. Is the volume audible? Is the camera at eye level? Ensure that links are working and video content plays without issues. Try out features such as break-out rooms. The final step is to turn off notifications and check what is on view if you screen share. Review & Redesign your Training Content One of the key issues I observed when trainers switched to virtual, was sticking to the same content and format. What works in person doesn’t always translate into virtual training and presentations. It needs a fresh approach. That doesn’t mean starting from scratch, but a content redesign will tailor it to a remote audience.If class-based activities don’t work, explore alternative tools or ideas that deliver the same message and help delegates to apply the learning. What tools are available on your virtual technology platform? Actively Encourage Cameras On The starting point for maintaining candidate engagement is to include an ‘all cameras on’ policy in your sessions. As the training starts, make that request again. Welcome and thank everyone as they appear and use phrases like, ‘I’m just waiting for a few people to sort out their camera and then we’ll get started’ or ‘I can hear you clearly, I just can’t see you yet’. As engagement is a big issue with virtual training and presentations, I’ll be covering this in greater depth in a future article. Award Winning Trainer You may be wondering what qualifies me to offer tips. One reason is that I’ve honed my skills over 20 years and training for trainers is one of my specialist services. This year, I was delighted to learn I had been nominated for the SME UK Enterprise Awards. I’m still not sure who put my name forward, but the panel of judges scoured my website and social channels to research my offer. The first I knew about it was when I was informed that I was on the shortlist and had the opportunity to submit additional information. At the end of August, I was honoured that Garner Training received the award for ‘Leading Specialists in Virtual Meetings & Presentations 2022’. This has fuelled my desire to support more individuals to share their knowledge and make the most of virtual technology. If you would like to receive monthly training tips and related information, I invite you to sign up for my newsletter.

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